ACE Programs for the Homeless
Project Comeback vocational rehabilitation (resume help, paid work experience, OSHA/forklift/food protection certifications, case management) and Project Stay retention aftercare.
Second Start lists 31 reentry programs based in Queens, from housing and legal aid to jobs and healthcare, plus 317 citywide services that also serve Queens residents.
Queens has fewer local listings than Manhattan or Brooklyn, so the citywide services below, many of which work by phone, fill much of the gap.
31 local services
Project Comeback vocational rehabilitation (resume help, paid work experience, OSHA/forklift/food protection certifications, case management) and Project Stay retention aftercare.
Free court-appointed defense in criminal, family and immigration matters (Brooklyn and Queens), plus civil advocacy, social work, and the Reentry Speaks support group.
Full-service reentry hub: housing (emergency to permanent), benefits enrollment, case management, education, employment, outpatient substance use and mental health treatment, family services, HIV/AIDS services and ATI programs. No legal services.
Beginner to advanced digital literacy training (email, smartphones, Google Suite, video conferencing, resume writing, digital safety) and free devices for people impacted by the criminal legal system.
Free legal and social work help for parents contacted by ACS, aiming to keep children at home; also represents youth 7-17 facing criminal charges.
Free HSE prep or college prep track with tutoring, counseling, parenting seminars, financial incentives and job preparation.
Provides an Article 32 outpatient program for people 15+ with co-occurring mental illness and substance use disorders, plus an intensive residential program for adults 18+ with chronic substance use disorders. Services include counseling, vocational training, health education, relapse prevention, and mental health evaluations, with letters of reasonable assurance available for people being released.
Services for incarcerated and formerly incarcerated women and their families: housing, employment training, case management, mentoring, after-school clubhouse, food pantry, thrift shops.
Offers ESOL classes and conversation groups, Adult Basic Education, HSE/pre-HSE prep (including for ages 16-24), citizenship prep, technology training, and case-manager referrals to social services; the New Americans Program adds free workshops on citizenship, jobs, and other topics in Queens' most widely spoken immigrant languages.
Free technology-focused training and workshops for job seekers, entrepreneurs and business owners.
Residential and outpatient addiction treatment, methadone-to-abstinence programs, medical care, HIV testing, aftercare, and Peer Assisted Recovery Centers.
Serves public housing residents and other low-income New Yorkers with employment services, financial counseling, free tax preparation, a federal credit union, youth development, a college access program, a worker cooperative initiative, and free mental health counseling at locations across NYC.
Drug-free residential treatment for men with educational and vocational services.
Helps people released from Rikers connect to health and social services; phone use, medication links, OMNY cards, Narcan, fentanyl test strips, toiletry kits.
Supports formerly incarcerated women, girls, and gender-fluid individuals with trauma-informed care, safe housing, employment pathways, and entrepreneurship support. Programs include 'She Writes Her Trauma,' a writing-based healing workshop, and 'When She Comes Home,' which offers care packages and transitional support to women and girls returning from incarceration.
Group and individual services addressing problematic sexual behaviors, intimate partner, family and community violence and bias incidents; mostly telehealth.
Primary care, HIV care and PrEP with a focus on Asian, Pacific Islander and LGBTQ communities.
Food pantries, housing, mental health and senior services; serves all faiths.
Offers alternatives to incarceration, youth programs and social services for people with cases in Queens courts.
Job readiness, skills training and placement for Queens residents.
Provides a network of mediation and conflict resolution programs to individuals, youth, and families in NYC. Visitation/custody and divorce mediation offered on a sliding fee scale. Other services include court diversion programs, therapeutic interventions, specialized educational programs, and school-based services.
Support for formerly incarcerated people applying to law school: support letters, LSAT tutoring, and an affinity group once enrolled.
HSE prep, English classes and job training programs through CUNY.
Violence interruption and youth programs in Southeast Queens.
Software engineering and AI training program with job placement.
Multi-service settlement house with adult education, food pantry, youth and older adult programs.
Public defense and community programs for people charged with crimes in Queens.
Connects justice-impacted people to resources, helps get a NYS ID through ID Assist, and publishes a Queens Reentry Resource Guide.
Free computer classes from mouse basics and email to Microsoft Office certification prep; lends tablets and laptops at some branches.
Federally qualified health centers in the Bronx and Queens.
These serve people from every borough, often by phone, online or at more than one office.
Online tools and peer support for people facing housing discrimination because they use rental vouchers (CityFHEPS, Section 8, FHEPS, HASA); helps document and report discrimination and connects to agencies.
Offers free one-on-one help finding and using health insurance and care, including resolving medical billing and debt problems, disputing coverage denials, accessing hospital and prescription financial assistance programs, and understanding health insurance tax credit forms.
Information for tenants, landlords and advocates: housing court procedures, landlord-tenant rules, code violations, referrals to free legal help and back-rent assistance.
Online directory of free legal services across New York with plain-language rights information, court info, and live chat Mon-Thu 9am-9pm.
Free civil legal services in housing, benefits and immigration, plus representation for conviction-history employment discrimination.
Provides free legal assistance to low-income New Yorkers on housing, civil rights, disability rights, aging rights, bankruptcy, tax, consumer, employment, government benefits, and kinship care matters, including advice, counsel, and representation to help people with past criminal records re-enter the workforce.
Helps New Yorkers and people traveling to New York State access abortion care through financial assistance, case management, and referrals to legal, counseling, and community resources. A volunteer case manager returns calls or emails within 48 hours, and information is kept confidential.
Help with child support orders, license suspensions, lowering or eliminating child support debt owed to the government, paternity, DNA testing, mediation, and free financial counseling.
Free ESOL, ABE and English-for-Work classes in 10-week cycles.
Provides free legal services to people incarcerated in NYS DOCCS prisons on matters including mental health and medical care, discrimination, disciplinary hearings, excessive force, conditions of confinement, sentence calculation, and immigration. A Pre-Release and Re-Entry Program (PREP) offers counseling and planning for people within 6-18 months of release, and an immigration unit represents noncitizens in removal proceedings. Case acceptance is decided individually and does not extend to county, federal, or out-of-state facilities.
Free legal representation and advice on criminal, civil and juvenile issues: policing, bail, benefits, housing, immigration, parole, sealing and more.
Screens eligibility and guides applications for 40+ city, state and federal benefits (food, cash, housing, internet, childcare).