Housing & Shelter
Unlock NYC
Citywide
Online tools and peer support for people facing housing discrimination because they use rental vouchers (CityFHEPS, Section 8, FHEPS, HASA); helps document and report discrimination and connects to agencies.
Citywide Reentry Services in NYC
Second Start lists 317 reentry programs that serve all of New York City, from legal aid and benefits help to jobs, counseling and crisis lines.
These organizations serve people from every borough, often by phone, online or at more than one office.
317 citywide services
Browse by need
Benefits & Financial Help
Community Health Advocates
Citywide
Offers free one-on-one help finding and using health insurance and care, including resolving medical billing and debt problems, disputing coverage denials, accessing hospital and prescription financial assistance programs, and understanding health insurance tax credit forms.
Housing & Shelter
Housing Court Answers
Citywide
Information for tenants, landlords and advocates: housing court procedures, landlord-tenant rules, code violations, referrals to free legal help and back-rent assistance.
Legal Aid & Record Relief
LawHelpNY
Citywide
Online directory of free legal services across New York with plain-language rights information, court info, and live chat Mon-Thu 9am-9pm.
Legal Aid & Record Relief
Legal Services NYC
Citywide
Free civil legal services in housing, benefits and immigration, plus representation for conviction-history employment discrimination.
Legal Aid & Record Relief
Mobilization for Justice
Citywide
Provides free legal assistance to low-income New Yorkers on housing, civil rights, disability rights, aging rights, bankruptcy, tax, consumer, employment, government benefits, and kinship care matters, including advice, counsel, and representation to help people with past criminal records re-enter the workforce.
Healthcare
New York Abortion Access Fund (NYAAF)
Citywide
Helps New Yorkers and people traveling to New York State access abortion care through financial assistance, case management, and referrals to legal, counseling, and community resources. A volunteer case manager returns calls or emails within 48 hours, and information is kept confidential.
Family & Reunification
NYC HRA - Office of Child Support Services (OCSS)
Citywide
Help with child support orders, license suspensions, lowering or eliminating child support debt owed to the government, paternity, DNA testing, mediation, and free financial counseling.
Education & GED
NYPL Free English Classes
Citywide
Free ESOL, ABE and English-for-Work classes in 10-week cycles.
Legal Aid & Record Relief
Prisoners' Legal Services of New York (PLSNY)
Citywide
Provides free legal services to people incarcerated in NYS DOCCS prisons on matters including mental health and medical care, discrimination, disciplinary hearings, excessive force, conditions of confinement, sentence calculation, and immigration. A Pre-Release and Re-Entry Program (PREP) offers counseling and planning for people within 6-18 months of release, and an immigration unit represents noncitizens in removal proceedings. Case acceptance is decided individually and does not extend to county, federal, or out-of-state facilities.
Legal Aid & Record Relief
The Legal Aid Society
Citywide
Free legal representation and advice on criminal, civil and juvenile issues: policing, bail, benefits, housing, immigration, parole, sealing and more.
Benefits & Financial Help
ACCESS NYC
Citywide
Screens eligibility and guides applications for 40+ city, state and federal benefits (food, cash, housing, internet, childcare).
Legal Aid & Record Relief
Community Justice Connect
Citywide
Free legal information, assistance and referrals from trained non-lawyer volunteers supervised by an attorney: benefits, employment, housing, family, immigration, health, divorce, domestic violence.
Benefits & Financial Help
Elderly Pharmaceutical Insurance Coverage (EPIC)
Citywide
Helps income-eligible New Yorkers age 65 and over supplement out-of-pocket costs for their Medicare Part D prescription drug plan.
Benefits & Financial Help
Federal Trade Commission (FTC) - Bureau of Consumer Protection
Citywide
Provides guides listing nonprofit, state, and local agencies that help resolve consumer issues, and takes complaints about identity theft, scams, unwanted telemarketing or spam, and fraud.
Healthcare
Housing Works Community Healthcare - Reentry Program
Citywide
Connects soon-to-be-released and formerly incarcerated individuals to medical, mental health, and case management services, including substance use programs, plus vocational training, help obtaining entitlements, and referrals to long-term housing placement.
Healthcare
Medicaid
Citywide
Publicly funded health coverage for low-income people; apply online or order an application kit.
Benefits & Financial Help
Money Management International (MMI)
Citywide
Provides free phone counseling for people with financial or credit problems, including advice on foreclosure, mortgage, bankruptcy, and student loans, along with help preparing a budget.
Healthcare
NY State of Health (Health Plan Marketplace)
Citywide
Enrollment for state public health insurance: Medicaid, Child Health Plus, Essential Plan and other plans.
Legal Aid & Record Relief
NYC Bar Legal Referral Service
Citywide
Referrals to screened, experienced lawyers; initial consultation of up to 30 minutes for $35 or free depending on case type.
Benefits & Financial Help
NYC DCWP Financial Empowerment Centers
Citywide
Free one-on-one financial counseling: budgeting, credit repair, safe bank accounts, debt and student loans, accessing government resources.
Benefits & Financial Help
NYC Department of Sanitation - DonateNYC
Citywide
Online directory to find places to donate or obtain free clothing, furniture, electronics and other household goods across the city.
Healthcare
NYC Health - Doula Care
Citywide
Connects pregnant people and families with doulas who provide non-medical support before, during, and after childbirth. The Citywide Doula Initiative offers free doula and home-visiting support to residents of neighborhoods most affected by COVID-19 and other health disparities.
Healthcare
NYC Health + Hospitals - Street Health Outreach & Wellness (SHOW) Mobile Units
Citywide
Mobile medical units bring primary care, wound care, mental health support, and harm reduction services to homeless New Yorkers at 10 locations across the city. Services include basic health evaluations, screening and referral for substance use disorders, connection to medication-assisted treatment, and overdose prevention supplies like naloxone kits.
Healthcare
NYC HRA HIV/AIDS Services Administration (HASA)
Citywide
Confidential information on HIV/AIDS testing and service referrals; HASA supports benefits and housing for eligible people with HIV.
Mental Health & Counseling
NYC Mobile Crisis Teams
Citywide
Teams of nurses, social workers and psychiatrists provide mental health crisis services, mainly in homes, 7 days a week 8am-8pm.
Benefits & Financial Help
NYC NEON - Clothing Closets
Citywide
Walk-in free clothing closets with business attire, casual wear and shoes; no ID or immigration paperwork required.
Education & GED
NYC Public Libraries - Neighborhood Tech Help
Citywide
A joint program of NYC's three public library systems offering free, one-on-one tech support to help New Yorkers use devices, connect to the internet, set up online accounts, and build tech skills.
Employment & Job Training
NYC Workforce1 Career Centers
Citywide
Career counseling, resume help, job placement, and training in food service, healthcare, construction, tech and more; training grants available.
Employment & Job Training
NYCHA Jobs-Plus
Citywide
Workforce development and financial empowerment for NYCHA residents: job readiness, training, placement and retention, financial counseling, mental health services, career planning.
Education & GED
NYPL TechConnect
Citywide
Free computer-training workshops: internet basics, Microsoft Office, video chat, coding, online job searching.
Education & GED
NYS Department of Education - High School Equivalency (HSE)
Citywide
State office providing information on all pathways to a High School Equivalency diploma: application forms, eligibility, required documents and test sites. The call center gives recorded information Tue-Thu 10am-12pm.
Employment & Job Training
NYS Dept. of Labor - Federal Bonding Program
Citywide
Free fidelity bond for employees with conviction records and others facing hiring barriers; default $5,000, up to $25,000, for six months (renewable). Employer commitment to hire needed first.
Substance Use Recovery
NYS OASAS HOPEline and Treatment Finder
Citywide
24/7 information and referrals to state-certified treatment programs plus an online provider directory by location.
Legal Aid & Record Relief
Public Access Law Libraries
Citywide
Operates public law libraries in each borough where people can access legal research materials; librarians cannot give legal advice, interpret legal materials, or draft legal language. Remote reference help is also available through the Ask a Law Librarian online chat, text, or email service.
Family & Reunification
SCO Family of Services
Citywide
Provides services to children, families, and adults, including therapeutic, educational, vocational, and supportive services for young adults on Rikers Island before and after release, Multi-Systemic Therapy for court-involved youth, foster care, early childhood education, and family/community services such as counseling, employment, and substance use treatment.
ID & Vital Documents
Social Security Administration (Replacement Card)
Citywide
Replacement Social Security cards; online for eligible US citizens with a NYS ID, otherwise by phone or in person.
Mental Health & Counseling
Venture House
Citywide
Clubhouse-model mental health rehabilitation: job development and coaching, supported education, supportive housing, virtual programs and social events.
Legal Aid & Record Relief
Board of Elections in New York City
Citywide
Handles voter registration for NYC residents, including people whose voting rights have been restored after parole, and provides voter registration forms, absentee ballots, and registration information by phone.
Employment & Job Training
Chinese-American Planning Council - Workforce Development Division
Citywide
Offers training programs in construction pre-apprenticeship, hospitality, and customer service for low-income New Yorkers, matching clients with an employment specialist for assessments, resume review, interview skills, job referrals, and post-hire support.
Education & GED
CUNY Adult Literacy Program
Citywide
Free ESOL, Basic Education and HSE/GED preparation classes at CUNY campuses.
Employment & Job Training
Defy Ventures
Citywide
Free 17-week virtual entrepreneurship bootcamp (twice a year) with personal and professional development coaching.
Transportation
Fair Fares NYC
Citywide
50% discount on subway, eligible buses, SIR, Roosevelt Island Tram and Access-A-Ride for low-income New Yorkers.
Food & Basic Needs
Food Help NYC
Citywide
Online directory of free food locations including pantries and soup kitchens by diet.
ID & Vital Documents
IDNYC
Citywide
City-issued photo ID for NYC residents age 10+. Immigration status and conviction history do not matter.
Benefits & Financial Help
Internal Revenue Service (IRS) - Free Tax Return Preparation (VITA/TCE)
Citywide
The Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs offer free basic tax return preparation for qualifying taxpayers, while the general IRS line answers questions on filing methods, exemptions, extensions, and credits.
Benefits & Financial Help
Medicare
Citywide
The federal health insurance program for people age 65 and over, providing information on enrollment, coverage, and costs by phone or online.
Healthcare
NYC Care
Citywide
Low-cost and no-cost health care through NYC Health + Hospitals for people who do not qualify for or cannot afford insurance. No info shared with ICE.
Education & GED
NYC Department of Education - Adult Education
Citywide
Free basic education, ESOL and HSE test preparation for adults 21+ without a US high school diploma or equivalency, plus tuition-free career and technical education classes; some classes may have material/exam fees.
Family & Reunification
NYC Department of Education (DOE) - Infant and Toddler Programs
Citywide
Offers free or low-cost early childhood education for children ages six weeks to three years old who are not yet eligible for 3-K, including education, health, nutrition, and social services.
Benefits & Financial Help
NYC Free Tax Prep
Citywide
Free tax preparation for eligible New Yorkers: in-person, drop-off, virtual and assisted self-prep, including small business owners and gig workers.
Healthcare
NYC Health - Abortion Access Hub
Citywide
Confidential city hotline that helps callers find an abortion provider in NYC, schedule appointments, get financial assistance, and arrange transportation or lodging. Identifying information is not collected and phone numbers are hidden.
Healthcare
NYC Health - Hepatitis C
Citywide
City program providing information on hepatitis C along with low- to no-cost testing and treatment. The Hepatitis C Patient Assistance Program (HepCAP) serves uninsured New Yorkers with Hep C who meet eligibility criteria.
Healthcare
NYC Health - Sexual Health Clinics
Citywide
Low- to no-cost STI and HIV testing and treatment for anyone 12+, regardless of immigration status; no parental consent needed.
Housing & Shelter
NYC Housing Connect (Affordable Housing Lotteries)
Citywide
Information and applications for NYC affordable housing lotteries, in multiple languages.
Benefits & Financial Help
NYC HRA - SNAP (Food Stamps)
Citywide
Monthly food benefits on a debit card for people with limited income.
Housing & Shelter
NYC HRA HomeBase
Citywide
Eviction prevention, emergency rental assistance, benefits help, financial counseling and relocation help.
Benefits & Financial Help
NYC Human Resources Administration (HRA) - Benefits Access & Locations
Citywide
Administers a broad range of public benefits programs, including food stamps, childcare, energy assistance, job placement, HIV/AIDS services, child support, homecare, Medicaid, emergency assistance, eviction prevention, and IDNYC, with an automated phone line and website listing applications, eligibility rules, and current office locations and hours.
Benefits & Financial Help
NYC Human Resources Administration (HRA) - Cash Assistance
Citywide
Provides up to 60 months of federally funded Temporary Assistance for Needy Families (TANF) cash assistance to eligible families, with a state-funded Safety Net Program available to individuals without children or families who have exhausted TANF. Recipients must meet income, immigration status, and residency requirements and engage in work activities, with help available for job training, education, childcare, and transportation costs.
Family & Reunification
NYC Mayor's Office to Combat Domestic Violence - Family Justice Centers (FJC)
Citywide
Provides free and confidential legal, counseling, and supportive services for survivors of domestic violence, gender-based violence, elder abuse, and sex trafficking, with immediate assistance regardless of language, immigration, or economic status. Centers operate in all five boroughs.
Healthcare
NYC Poison Control Center Hotline
Citywide
Poison specialists are available around the clock to provide free, expert, confidential guidance in a poison emergency, with translation services in more than 150 languages.
Housing & Shelter
NYCHA Family Reentry Program
Citywide
Reunites select people leaving prison or jail with family living in qualified NYCHA apartments and provides reentry services and intensive case management.
Healthcare
Planned Parenthood of NYC - Project STREETBEAT
Citywide
A mobile outreach van providing confidential healthcare, counseling, and support to adults and young people regardless of immigration status or ability to pay. Services include STI/hepatitis C/HIV screening, PrEP/PEP, needle exchange, overdose prevention counseling, and gynecologic care, plus case management and support groups off the van.
Family & Reunification
The Child Center of NY
Citywide
Offers counseling, substance use treatment, early childhood mental health and education programs (including Head Start and Early Head Start), and after-school and enrichment programs for youth in Brooklyn, Queens, and Manhattan. The Jamaica Family Wellness Center serves court-involved youth, and the Benefits Access program helps families enroll in entitlement benefits and health insurance and get referrals for financial and legal assistance.
Education & GED
City University of New York (CUNY)
Citywide
26 colleges plus adult education (ESOL, HSE, college transition). Support page for students with conviction records.
Benefits & Financial Help
Dollar For
Citywide
Provides free online tools and information to help patients apply for hospital financial assistance ("charity care"), which offers bill discounts or forgiveness based on income; each hospital sets its own eligibility rules.
Legal Aid & Record Relief
Good Call
Citywide
24/7 hotline for people arrested in NYC: free immediate legal support and an emergency contact directory that lets the lawyer reach loved ones.
Food & Basic Needs
GrowNYC
Citywide
Runs Greenmarket farmers markets, farmstands and Fresh Food Box sites across all five boroughs; locations accept EBT.
Housing & Shelter
JustFix.nyc
Citywide
Free online tools for tenants: repair complaint letters sent by certified mail, building/landlord lookup (Who Owns What), Good Cause eviction screener and eviction help.
Substance Use Recovery
New York Crystal Meth Anonymous Intergroup
Citywide
Peer support group for people recovering from crystal meth use, offering meeting information by phone or through its website.
ID & Vital Documents
NYC Inmate Jail Release Services (Release Papers)
Citywide
Get copies of jail release papers, which can help prove eligibility for benefits and programs. People released from state facilities can write to that facility.
ID & Vital Documents
NYC Office of Vital Records (Birth Certificates)
Citywide
How to obtain a birth certificate for people born in the five boroughs.
Transportation
NYC TLC Accessible Dispatch
Citywide
Wheelchair-accessible yellow and green taxi dispatch across NYC and airports at no extra cost to passengers; book by phone, website or app.
ID & Vital Documents
NYS DMV (Non-Driver ID / License)
Citywide
Driver's licenses and non-driver ID cards, REAL ID information, forms and office locator.
ID & Vital Documents
Puerto Rico Vital Records (Demographic Registry)
Citywide
How to get birth, death, marriage and divorce certificates for people born in Puerto Rico.
Legal Aid & Record Relief
Liberty Fund NYC - The ROR Program
Citywide
Voluntary case management for people released on their own recognizance or on bail with a pending case: needs assessment, referrals for housing, entitlements, jobs, substance use and mental health, weekly check-ins and court reminders.
Transportation
MTA Access-A-Ride
Citywide
Paratransit for people unable to use bus or subway for some or all trips; also fare discounts for people with disabilities. 511 for MTA info.
Transportation
MTA Reduced-Fare Program
Citywide
Half-price fares for people 65+ and people with qualifying disabilities.
ID & Vital Documents
NYC City Clerk - Marriage Bureau
Citywide
Marriage licenses and records in NYC; appointments through Project Cupid (nyc.gov/Cupid).
Benefits & Financial Help
NYC HRA - Emergency Assistance (One Shot Deal)
Citywide
One-time help with rent to stop eviction, utility bills, disaster costs and health/safety purchases; some may need repayment.
ID & Vital Documents
NYS Unified Court System - Name and Sex Designation Change
Citywide
Court process to change your legal name and/or sex designation in NYC Civil Court; forms online or from the clerk. Bring a birth certificate.
Mental Health & Counseling
Peer Support Space
Citywide
Free peer-led virtual support groups Mon-Sat at 12pm and 6pm for people with lived experience of mental illness, substance misuse, trauma, disability or grief, and their loved ones.
Housing & Shelter
Thrive for Life Prison Project
Citywide
A faith-based organization offering housing, continuity-of-care support, and education for formerly incarcerated individuals at Abraham House and Ignacio House. Residents can access scholarships to partnering colleges and job-readiness and career-development support, plus help finding permanent affordable housing; a food pantry operates Saturdays at its Bronx location (340 Willis Avenue).
Healthcare
1in6
Citywide
Offers a wide range of information and services for men with histories of unwanted or abusive sexual experiences, and anyone who cares about them, including free and confidential weekly online support groups for men who have experienced sexual abuse or assault, trauma-informed trainings and webinars, resources and...
Employment & Job Training
70 Million Jobs
Citywide
Online job platform for people with criminal records.
Mental Health & Counseling
988 Suicide & Crisis Lifeline
Citywide
24/7 call, text or chat line for mental health crises, suicidal thoughts or emotional distress.
Healthcare
A Call for Change
Citywide
A free, anonymous, and confidential intimate partner abuse prevention helpline for people who want to stop using abuse and control in their intimate relationships. If a caller gives identifying information and a crime is disclosed, the Helpline will follow legal duty to report requirements.
Benefits & Financial Help
About Face
Citywide
An organization of Post-9/11 service members and veterans organizing to end a foreign policy of permanent war and the use of military weapons, tactics, and values in communities across the country.
Healthcare
Acacia Network
Citywide
Large Latino-led network with health, behavioral health, addiction treatment and housing services.
Employment & Job Training
Accion Opportunity Fund
Citywide
Small business loans and coaching for entrepreneurs with limited access to credit.
Benefits & Financial Help
ADA National Network - Northeast ADA Center
Citywide
The regional ADA center that serves NYS as well as NJ, PR, and the USVI. Provides information, training, and guidance on the Americans with Disabilities Act. Call or email northeastada@ cornell.edu for more information.
Substance Use Recovery
Al-Anon & Alateen - New York City
Citywide
Support groups for family and friends of people with drinking problems.
Substance Use Recovery
American Heart Association
Citywide
Provides information on the risks of smoking and vaping, and resources on how to quit.
Benefits & Financial Help
American Immigration Lawyers Association (AILA) - Military Assistance Program (MAP)
Citywide
Provides free immigration legal services to active-duty service members or recent veterans, and their family members, whose legal matters may be complex and require the knowledge of experienced immigration attorneys. Visit the website for full requirements and to request assistance.
Education & GED
American Indian College Fund
Citywide
Scholarships for Native students at accredited nonprofit colleges.
Healthcare
American Liver Foundation
Citywide
Provides printed information on liver disease, including hepatitis C and HIV/HCV coinfection, as well as referrals to support groups for people with HCV, community health centers, and liver specialists in the New York area.
Education & GED
APIA Scholars
Citywide
Scholarships and an emergency fund for Asian American, Native Hawaiian and Pacific Islander students.
Legal Aid & Record Relief
Appellate Advocates
Citywide
Represents people appealing criminal convictions in Brooklyn, Queens and Staten Island, with social work and reentry support.
Employment & Job Training
Ascendus
Citywide
Microloans and business coaching for small business owners, including first-time entrepreneurs.
Benefits & Financial Help
Bank On NYC
Citywide
Lists certified safe bank accounts with low or no fees, for people opening their first account.
Education & GED
Bard Prison Initiative (BPI)
Citywide
Associate and bachelor's degrees in 7 NYS prisons; reentry workshops, a paid ConnectED series after release, and alumni fellowships.
Family & Reunification
Black and Pink
Citywide
National network supporting LGBTQ+ and HIV-positive people who are incarcerated, including a pen-pal program.
Education & GED
Brooklyn Public Library (BPL) - Justice Initiatives - Telestory
Citywide
The TeleStory program connects families with loved ones incarcerated in 10 NYS DOCCS facilities through free one-hour video calls. Video calls are available at 13 Brooklyn Public Library branches, where families can also access a range of library resources and support.
Legal Aid & Record Relief
Catholic Charities - Immigration Legal Services
Citywide
Offers information and referrals as well as direct service for immigration-related problems. Provides legal consultations, representation, and assistance to documented and undocumented immigrants.
Education & GED
Center for Anti-Violence Education
Citywide
Offers Self-Defense and Upstander workshops for women, LGBTQIAGNC people, and anyone at risk from racism and xenophobia. Also provides programs and workshops for young people.
Benefits & Financial Help
Center for Independence of the Disabled, New York (CIDNY)
Citywide
Benefits help, housing assistance and advocacy for people with disabilities.
Legal Aid & Record Relief
Center for Justice Innovation
Citywide
Runs alternative-to-incarceration, violence prevention, reentry and court-based programs across NYC.
Legal Aid & Record Relief
Child Find of America - Parent Help
Citywide
Provides free and confidential services for parents living apart, including visitation/custody mediation over the phone, help with understanding legal options, and learning how to navigate the court and support systems.
Transportation
Citi Bike - Reduced Fare
Citywide
Discounted annual Citi Bike membership for NYCHA residents and SNAP recipients.
Legal Aid & Record Relief
City Bar Justice Center
Citywide
Free legal help for low-income New Yorkers, including consumer, immigration and veterans issues.
Food & Basic Needs
City Harvest - Mobile Markets
Citywide
Free fresh produce distributions in neighborhoods across NYC.
Legal Aid & Record Relief
Clean Slate NY
Citywide
Explains NY's Clean Slate Act (in effect Nov 16, 2024): automatic sealing of eligible convictions after 3 years (misdemeanor) or 8 years (felony).
Education & GED
College Initiative
Citywide
Helps formerly incarcerated people apply to and succeed in college, with mentoring and academic support.
Housing & Shelter
Comunilife
Citywide
Supportive housing and mental health services, including Life is Precious suicide prevention for Latina teens.
Housing & Shelter
Concern for Independent Living
Citywide
Supportive and affordable housing for people with mental illness, veterans and families.
Employment & Job Training
Consortium for Worker Education (CWE)
Citywide
Union-affiliated workforce training and job placement across many industries.
Employment & Job Training
Construction Skills
Citywide
Pre-apprenticeship that prepares New Yorkers for union construction apprenticeships.
Education & GED
Cornell Academic Reentry Services (CARS)
Citywide
Reentry support for CPEP alumni: housing and job help, benefits navigation, computers, and limited coming-home funds.
Education & GED
Cornell Prison Education Program (CPEP)
Citywide
Liberal arts college program at Auburn, Cayuga, Elmira and Five Points; associate degrees via SUNY partners.
Legal Aid & Record Relief
Court Watch NYC
Citywide
Volunteers watch court proceedings and report on what they see to hold court actors accountable.
Legal Aid & Record Relief
Crip Justice
Citywide
Advocacy and resources on policing, prisons and disability justice; campaigns to free disabled people and writes letters of support.
Legal Aid & Record Relief
Critical Resistance - New York City
Citywide
Abolitionist organizing group; publishes The Abolitionist newspaper and corresponds with people in prison.
Family & Reunification
Day One
Citywide
Counseling, legal help and education on dating violence for young people.
Legal Aid & Record Relief
Disability Rights New York
Citywide
State protection and advocacy agency for people with disabilities, including in prisons and jails.
Legal Aid & Record Relief
Disability Rights New York (DRNY)
Citywide
NY's protection and advocacy agency for people with disabilities, including people in prisons and jails.
Legal Aid & Record Relief
Education Justice Project - A New PATH: a Guide to the Challenges & Opportunities After Deportation
Citywide
A free guide for people who live with the threat of deportation to Mexico or Central America. Information includes Know Your Rights, legal help information, and a plan in case of possible deportation.
Housing & Shelter
Education Justice Project (EJP) - Mapping Your Future: National Edition
Citywide
A free national reentry guide including information on housing, employment, healthcare, substance use, and more. The guide is broken into four sections including: (1) Before You Leave, (2) Once You’re Out, (3) Healing and Moving Forward, and (4) The Reentry Directory.
Employment & Job Training
Empire State Development - Division of Minority and Women's Business Development
Citywide
Provides information and resources to support minorityand women-owned businesses in the NYC procurement process.
Education & GED
FAFSA - Federal Student Aid
Citywide
Federal application for college financial aid, including Pell Grants (restored for incarcerated students in approved programs).
Family & Reunification
Family Legal Care
Citywide
A nonprofit organization that provides free legal information and advice about NYS family law and Family Court, including issues of child support, custody, visitation, paternity, parentage, and guardianship of a minor.
Healthcare
Family Planning Benefit Program (FPBP)
Citywide
Provides health insurance for free, confidential reproductive health services, including birth control, STI testing, and pregnancy counseling to eligible New Yorkers who are uninsured, privately insured, or covered by Child Health Plus.
Employment & Job Training
Fedcap
Citywide
Job training, placement and vocational rehabilitation, including programs for people with disabilities and justice involvement.
Legal Aid & Record Relief
Federal Bureau of Prisons (BOP)
Citywide
Call or visit the website for a comprehensive listing of federal detention centers throughout the United States, along with information about an incarcerated person.
Legal Aid & Record Relief
Federal Trade Commission (FTC) - Identity Theft Recovery
Citywide
The website provides checklists of what to do immediately after an individual realizes their personal information has been stolen and used, how to repair the damage, and potential additional steps that may be necessary.
Education & GED
FinAid
Citywide
Online guide to scholarships, grants, loans and college cost calculators.
Legal Aid & Record Relief
Freedom Agenda (Urban Justice Center)
Citywide
Member-led organizing by people impacted by incarceration, including the campaign to close Rikers. Monthly member meetings.
Benefits & Financial Help
Freedom for Immigrants
Citywide
An advocacy organization fighting to end immigration detention. Operates a Direct Support Fund which provides financial support for people affected by immigration detention, and a National Detention Bond Fund to help those who cannot afford bond amounts set by ICE or by immigration judges.
Substance Use Recovery
Gam-Anon for New York
Citywide
A support group for individuals whose lives have been affected by someone with a gambling problem. Visit the website for more information and details to join a meeting.
Housing & Shelter
Generation NYC
Citywide
An online platform with resources and support for NYC teens and young adults. Provides easy-to-read information on many subjects including school, work, budgeting, counseling, voting, housing, health, and more.
Family & Reunification
Good Shepherd Services
Citywide
Youth development, foster care, transfer schools and family support.
Family & Reunification
Graham Windham
Citywide
Child welfare, family support and mental health services.
Employment & Job Training
Green City Force
Citywide
Service corps training young NYCHA residents for green economy careers.
Mental Health & Counseling
Headstrong Project
Citywide
Free, confidential trauma-focused mental health care for veterans.
Benefits & Financial Help
HEAP - Home Energy Assistance Program
Citywide
Helps pay heating and cooling bills; emergency benefits if utilities are shut off.
Housing & Shelter
HELP USA
Citywide
Shelters, permanent housing, job training and services for people experiencing homelessness.
Family & Reunification
Her Justice
Citywide
Free family, divorce and immigration lawyers for women living in poverty.
Education & GED
Hispanic Scholarship Fund
Citywide
College scholarships and application support for Hispanic students.
Employment & Job Training
Honest Jobs
Citywide
Online job board listing fair-chance employers who hire people with records.
Education & GED
Hudson Link for Higher Education in Prison
Citywide
College degree programs in NYS prisons plus alumni support for graduates after release.
Food & Basic Needs
Hunger Free America - National Hunger Hotline
Citywide
Hotline that finds nearby food help and assists with SNAP and WIC.
Legal Aid & Record Relief
Immigrant Defense Project (IDP)
Citywide
Expert help on immigration consequences of criminal cases and ICE enforcement.
Legal Aid & Record Relief
Immigration Advocates Network (IAN) - National Immigration Legal Services Directory
Citywide
An online directory with options to search for immigration legal services providers by state, county, or detention facility. Only nonprofit organizations that provide free or low-cost immigration legal services are included.
Legal Aid & Record Relief
Immigration Equality
Citywide
Provides free legal services to LGBTQI+ people and those living with HIV who are asylum seekers physically present in the US, and LGBTQI+ people and people living with HIV in immigration detention facilities.
Employment & Job Training
Industrial Workers of the World (IWW) - Incarcerated Workers Organizing Committee (IWOC)
Citywide
An incarcerated person-led worker union, fighting for fair working conditions for incarcerated people. IWW membership is free for incarcerated individuals.
Legal Aid & Record Relief
Informed Immigrant
Citywide
A website that provides guides for undocumented immigrants on rights, family preparedness, help for people in detention or facing deportation, a directory to find free or low-cost legal services by zip code, and more. Also provides resources for service providers and schools.
Mental Health & Counseling
Institute for Community Living (ICL)
Citywide
Mental health clinics, supportive housing and integrated care across NYC.
Mental Health & Counseling
JASA
Citywide
Services for older adults including case management, housing, legal help and mental health.
Family & Reunification
JMACforFamilies
Citywide
Organizes families impacted by child welfare (ACS) investigations; Know Your Rights resources and advocacy.
Education & GED
John Jay College - Prison-to-College Pathways (P2CP)
Citywide
College courses at Otisville; passing students are guaranteed a CUNY spot on release.
Legal Aid & Record Relief
Just Detention International (JDI)
Citywide
A health and human rights organization that advocates to end sexual abuse in all forms of detention.
Healthcare
Latinx Therapy
Citywide
A national organization dedicated to destigmatizing mental health in the Latinx community and increasing access to culturally-affirming care. Maintains a national online directory of Latinx therapists, with the majority offering services in Spanish.
Family & Reunification
Legal Information for Families Today (LIFT)
Citywide
Family court legal information and support for people representing themselves.
Benefits & Financial Help
Lifeline (Free/Discount Phone Service)
Citywide
Federal program giving free or discounted phone or internet service to people on SNAP, Medicaid and other benefits.
Benefits & Financial Help
Lifeline Program (Phone & Internet Discount)
Citywide
Federal discount on phone or internet service for people on SNAP, Medicaid, SSI and other benefits.
Benefits & Financial Help
LinkNYC Free Wi-Fi & Calls
Citywide
Street kiosks offering free Wi-Fi, free domestic calls and device charging.
Healthcare
Love Is Respect
Citywide
Offers confidential support for teens, young adults, and their loved ones seeking help, resources, or information related to healthy relationships and dating abuse. Call or text “LOVEIS” to 22522, 24 hours a day, 7 days a week.
Healthcare
Malesurvivor
Citywide
Provides support and resources for male survivors of sexual trauma. 988 SUICIDE & CRISIS LIFELINE Lifeline: 988 https://988lifeline.org A national network of local crisis centers that provides free and emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week.
Education & GED
Marymount Manhattan - Bedford Hills College Program
Citywide
Open-admissions associate and bachelor's programs at Bedford Hills; tutoring, library and advising.
Healthcare
MetroPlusHealth
Citywide
NYC Health + Hospitals' health plan offering Medicaid, Essential Plan and other low-cost coverage.
Benefits & Financial Help
Modern Military
Citywide
Provides education and advocates for the rights and well being of LGBTQ+ service members, veterans, and their families, as well as people living with HIV. Service members, military spouses/family members, or veterans can report LGBTQ+ or HIV discrimination on the website.
Education & GED
Music on the Inside (MOTI)
Citywide
Pairs formerly incarcerated people with professional musicians for music and life-skills mentorship; workshops for court-impacted young adults.
Substance Use Recovery
Nar-Anon Family Groups
Citywide
Support meetings for families and friends of people struggling with drug addiction.
Substance Use Recovery
National Association for Shoplifting Prevention
Citywide
Provides information to help with avoiding shoplifting. If courtordered, the Shoplifters Alternative Course (SA Course) is available online in English and Spanish.
Legal Aid & Record Relief
National Center for LGBTQ Rights (NCLR)
Citywide
A national legal organization committed to advancing the civil and human rights of LGBTQI+ people, and their families, through litigation, legislation, policy, and public education.
Family & Reunification
National Domestic Violence Hotline
Citywide
24/7 confidential support and safety planning for domestic violence survivors.
Employment & Job Training
National Queer and Trans Therapists of Color Network (NQTTCN)
Citywide
A healing justice organization committed to transforming mental health for queer and trans people of color (QTPoC).
Housing & Shelter
National Resource Center on Children and Families of the Incarcerated
Citywide
An online directory of programs for children, parents, and families of people who are incarcerated. Informational materials, fact sheets, and research resources for service providers and families are also available.
Benefits & Financial Help
Neighborhood Trust Financial Partners
Citywide
Free one-on-one financial coaching to manage debt, build credit and save.
Substance Use Recovery
Never Use Alone Hotline
Citywide
Confidential line people can call while using drugs; sends EMS if the caller stops responding.
Employment & Job Training
New Women New Yorkers (NWNY)
Citywide
Provides free workforce development programs to immigrant women in NYC. LEAD, We Speak We LEAD, and Bridge to LEAD begin with an interactive job-readiness workshop series providing critical knowledge and skills for the US job search process, complemented by company sessions (mock interviews, field visits, career...
Benefits & Financial Help
New York Relay Center
Citywide
Provides services that enable people who are deaf, hard of hearing, deafblind, or those with a speech disability to place and receive phone calls. Relay calls can be made to anyone, anywhere in the world, 24 hours a day, 7 days a week.
Education & GED
North Country Community College - Second Chance Pell
Citywide
Credit-bearing associate programs at Adirondack, Bare Hill, Franklin and FCI-Ray Brook.
Healthcare
Notify NYC
Citywide
The official source for information about emergency events and important NYC services. Offers 16 notification types, including emergency alerts, basement alerts, significant event notifications, weather alerts, waterbody advisories, and more.
Employment & Job Training
NPower New York
Citywide
Free tech training (IT support, cloud, cybersecurity) and job placement for young adults and veterans.
Legal Aid & Record Relief
NY Campaign for Alternatives to Isolated Confinement (NYCAIC)
Citywide
Campaign to end solitary confinement in NY (#HALTsolitary), led with survivors of solitary and families.
Food & Basic Needs
NY WIC Program
Citywide
Healthy food, formula and nutrition help for pregnant people, new parents and kids under 5.
Legal Aid & Record Relief
NYC - 311
Citywide
Provides information on all NYC government services. Operates 24 hours a day, 7 days a week.
Healthcare
NYC 311 - Stillbirth or Miscarriage Certificate
Citywide
A stillbirth or miscarriage is the death of a fetus before or during birth. After a stillbirth or miscarriage, a medical facility or funeral director will register the death of the fetus with the Department of Health and Mental Hygiene (DOHMH).
Benefits & Financial Help
NYC Aging (Department for the Aging)
Citywide
Older adult centers, meals, caregiver help and case management.
Legal Aid & Record Relief
NYC Central Booking
Citywide
Call for information to locate someone who has been arrested. Provides information about people who were arrested in the last 24–48 hours and who have not yet seen a judge, and information on whether or not someone is in police custody and where they will be arraigned.
Legal Aid & Record Relief
NYC Commission on Human Rights - Fair Chance Act
Citywide
Enforces NYC laws barring discrimination based on criminal record in hiring and housing; take complaints.
Healthcare
NYC Cool Options
Citywide
Call or visit the website for information on cooling center locations throughout NYC. It is important to stay aware of the latest COVID-19 information by regularly checking updates from national and local public health authorities.
Legal Aid & Record Relief
NYC DCWP - Workers' Rights
Citywide
Enforces NYC paid sick leave, fair workweek and other worker protections; takes complaints.
Legal Aid & Record Relief
NYC Department of Consumer and Worker Protection (DCWP) - Workers' Bill of Rights
Citywide
People who work in NYC have rights regardless of immigration status. Visit the website for an overview of important information about people’s rights at work.
Legal Aid & Record Relief
NYC Department of Correction (DOC)
Citywide
Call or visit the website for information about people in jail held by the NYC DOC. The website provides a list of NYC jails, information on how and when a person can be visited, how and where to pay bail, and how to place money in someone’s account.
Healthcare
NYC Department of Health and Mental Hygiene (DOH) - NYC Quits
Citywide
Provides a wide range of information on how to quit smoking and vaping.
Housing & Shelter
NYC Department of Homeless Services (DHS)
Citywide
24/7 emergency shelter line. Everyone has the right to be housed by the gender they identify as.
Legal Aid & Record Relief
NYC Department of Housing Preservation and Development (HPD) - Tenant Rights
Citywide
The website contains information on tenants’ rights and other resources, in multiple languages, including information on Good Cause Eviction. Call for complaints about lack of heat and hot water, or a landlord’s refusal to make emergency repairs in an apartment or building.
Legal Aid & Record Relief
NYC Department of Probation
Citywide
City agency supervising people on probation and running neighborhood programs (NeON) for jobs, arts and education.
Benefits & Financial Help
NYC Department of Small Business Services - PRIORITY1
Citywide
Offers intensive career services and job-placement opportunities to veterans and their spouses at all Workforce1 Career Centers in NYC. At certain locations, clients can meet with a Veteran Specialist for one-on-one advisement sessions. Call or visit the website for locations and more information.
Transportation
NYC Department of Transportation - Parking Permits for People with Disabilities
Citywide
Provides information and the application for obtaining a special parking permit for disabled residents. Call for more information, including eligibility requirements.
Benefits & Financial Help
NYC Department of Veterans' Services
Citywide
Connects veterans and families to housing, benefits, jobs and health care.
Family & Reunification
NYC DYCD - Youth Connect
Citywide
Hotline connecting young people and families to city youth programs, jobs and services.
Substance Use Recovery
NYC Health - Free Naloxone
Citywide
Free naloxone (Narcan) kits at pharmacies and programs citywide to reverse opioid overdoses.
Housing & Shelter
NYC Health - NYC Teenspace
Citywide
A free mental health support program available to any teenager ages 13–17 living in NYC, regardless of school, income level, or insurance status, powered by Talkspace.
Healthcare
NYC Health + Hospitals - LGBTQ+ Healthcare
Citywide
Mandates LGBTQIA+ training for all staff.
Healthcare
NYC Health Climate and Health
Citywide
As a result of climate change, extreme weather events such as heat waves, heavy rainfall, and storms are occurring more frequently and becoming more dangerous—increasing the risk of illness, injury, or death.
Legal Aid & Record Relief
NYC Housing Authority (NYCHA) - Maintenance Complaint
Citywide
Tenants with maintenance complaints about apartments in NYCHA buildings can report maintenance issues 24 hours a day, 7 days a week. Residents of NYCHA properties under private management should report maintenance issues directly to the management company.
Housing & Shelter
NYC HRA - CityFHEPS Rental Assistance
Citywide
City rental voucher to help eligible households move out of shelter or avoid eviction.
Legal Aid & Record Relief
NYC Human Resources Administration (HRA) - Legal Services for Tenants
Citywide
Offers universal phone-based access to free legal advice and counsel for NYC residential renters, regardless of immigration status, in need of assistance related to housing, including legal questions or issues about tenancy, eviction, or landlord-tenant disputes.
Legal Aid & Record Relief
NYC Mayor's Office of Criminal Justice (MOCJ) - Reentry
Citywide
City office that funds and coordinates reentry programs, including jail-based reentry services and community referrals.
Legal Aid & Record Relief
NYC Mayor's Office of Immigrant Affairs - ActionNYC
Citywide
Free, safe immigration legal screenings and help in many languages.
Legal Aid & Record Relief
NYC Mayor's Office of Immigrant Affairs - Immigration Legal Services
Citywide
Offers free, safe immigration legal help in a network of trusted community organizations and schools.
Housing & Shelter
NYC Office of Civil Justice - Tenant Helpline
Citywide
Connects tenants to free lawyers under NYC's Right to Counsel law for eviction cases.
Education & GED
NYC Office of Technology & Innovation - Digital Equity
Citywide
Provides a range of programs and services for people in NYC. Call or visit the website for more information about any of the following services/programs.
Employment & Job Training
NYC Parks Opportunity Program (POP)
Citywide
Paid transitional jobs with NYC Parks plus job training and career help for people on cash assistance.
Family & Reunification
NYC Public Libraries - Culture Pass
Citywide
A program for NYC public library cardholders ages 13 and over. By using a library card, New Yorkers can reserve a pass and get free admission to partnering NYC cultural institutions including museums, historical societies, heritage centers, public gardens, and more.
Benefits & Financial Help
NYC Public Schools - Student OMNY Cards
Citywide
Provides eligible NYC public school students free OMNY Card tapto-go passes for the subway and city buses. Cards are good for 4 rides a day, 24 hours a day, all year long, including weekends, holidays, and summer break.
Employment & Job Training
NYC Small Business Services
Citywide
Offers a range of services to help one start, operate, and expand a business in NYC. Provides support and help with developing a business plan, accessing business courses, finding financing, hiring workers, training employees, navigating government regulations, accessing government incentive programs, and obtaining...
Legal Aid & Record Relief
NYC Tenant Protection Cabinet
Citywide
Provides information and resources for NYC tenants including eviction prevention and community legal resources for tenants, rental assistance, housing application assistance, and more.
Food & Basic Needs
NYC WIC Program
Citywide
Healthy food, formula and nutrition help for pregnant people, new parents and children under 5.
Housing & Shelter
NYCHA Customer Contact Center
Citywide
Public housing applications, repairs and questions. See also NYCHA Family Reentry Program.
Employment & Job Training
NYS ACCES-VR (Vocational Rehabilitation)
Citywide
State vocational rehab: job training, education funding and placement for people with disabilities.
Benefits & Financial Help
NYS Commission for the Blind (NYSCB)
Citywide
Provides information on financial resources and vocational training. Help with transportation and use of Braille is available.
Family & Reunification
NYS Council on Children and Families (CCF) - Help Hub for Families
Citywide
An online resource for finding information and resources for mental health, behavioral health, education, human services, disability, and more for newborns through age 22.
Legal Aid & Record Relief
NYS Courts - Court Help Centers
Citywide
In-court help centers and online guides for people without lawyers.
Legal Aid & Record Relief
NYS DCJS - Record Review (Get Your Rap Sheet)
Citywide
Request your own NYS criminal history record to check accuracy, see what sealing applies (including Clean Slate), and fix errors.
Legal Aid & Record Relief
NYS DCJS - Record Review (Rap Sheet Request)
Citywide
Lets people get a copy of their own NY criminal history record to check for errors before job or housing applications.
Legal Aid & Record Relief
NYS Department of Corrections and Community Supervision (DOCCS) - Office of Special Investigations (OSI)
Citywide
The organization within DOCCS whose mandate is to investigate allegations of criminal activity related to DOCCS and any other wrongdoing within DOCCS. Contact to file a complaint about physical or sexual abuse, drug trafficking, contraband possession, staff misconduct and corruption, and suspected terrorist...
Employment & Job Training
NYS Department of Education - ACCES-VR (vocational Rehabilitation)
Citywide
Provides vocational training and job placement services. Also offers individual counseling and can help sponsor a client through college.
Healthcare
NYS Department of Health - Uninsured Care Programs
Citywide
Programs provide access to free healthcare for uninsured or underinsured NYS residents living with, or at risk of acquiring, HIV/AIDS. Services help provide access to HIV and AIDS medications. The application can be downloaded from the website or requested by phone.
Legal Aid & Record Relief
NYS Department of Labor - Division of Labor Standards
Citywide
Protects all workers, including those that are undocumented or paid off the books, and ensures employers are following State Labor Laws including minimum wage, hours of work, employment of minors, payment of wages, farm labor, nursing mothers in the workplace, and more.
Housing & Shelter
NYS Department of Veterans' Services
Citywide
Provides assistance to veterans and their families with any matters related to veterans’ benefits including debt waivers and help with obtaining a copy of one’s DD214. The Veterans Emergency Housing Program provides eligible veterans up to $2,000 to help cover emergency housing expenses.
Legal Aid & Record Relief
NYS Division of Homes and Community Renewal (DHCR) - Office of Rent Administration
Citywide
Provides fact sheets and notices about rent in NYC. Tenants in rent-controlled or rent-stabilized apartments may contact DHCR with complaints, and DHCR may impose penalties on building owners in the form of rent reductions if deemed valid.
Legal Aid & Record Relief
NYS Division of Human Rights
Citywide
State agency taking discrimination complaints, including employment discrimination based on a conviction record (Article 23-A).
Legal Aid & Record Relief
NYS Division of Human Rights - Hate and Bias Prevention Unit
Citywide
Call Mon–Fri 9–5 or visit the website to report a bias or hate incident.
Legal Aid & Record Relief
NYS DOCCS - Community Supervision (Parole)
Citywide
State agency supervising people released to parole; area offices handle reporting, conditions and reentry referrals.
Education & GED
NYS Higher Education Services Corporation (HESC) - TAP
Citywide
Runs NY's Tuition Assistance Program (TAP) and other state grants and scholarships.
Legal Aid & Record Relief
NYS Office for New Americans (ONA)
Citywide
Provides information on ESOL classes, naturalization and DACA assistance, federal immigration law and policy information and referrals, and business development training in centers throughout NYS. Call the hotline for general questions about immigration and naturalization, referrals, and locations.
Mental Health & Counseling
NYS Office for People with Developmental Disabilities
Citywide
Coordinates services for individuals with developmental disabilities. Provides direct service and referrals to a network of providers with a wide variety of services and support.
Employment & Job Training
NYS Office of Children and Family Services - Adult Protective Services (APS)
Citywide
A mandated service, provided by local social services districts, involving intake investigation and assessment of referrals of abuse, neglect, and financial exploitation of vulnerable adults.
Legal Aid & Record Relief
NYS Office of Children and Family Services (OCFS) - Juvenile Facilities
Citywide
Contact the New York State Justice Center with a suspected occurrence of abuse in an OCFS residential juvenile justice facility. All reports of potential sexual, physical, or verbal abuse of any kind will be investigated by the Justice Center.
Family & Reunification
NYS Office of Temporary and Disability Assistance - Child Support Services
Citywide
The Child Support Helpline is available Mon–Fri 8am–7pm.
Legal Aid & Record Relief
NYS Office of the Inspector General
Citywide
Contact to file a complaint regarding conditions in NYS correctional facilities. Write or call the toll-free hotline 24 hours a day, 7 days a week.
Healthcare
NYS Smokers' Quitline
Citywide
Free coaching and nicotine replacement starter kits to quit smoking or vaping.
Legal Aid & Record Relief
NYS Unified Court System - Webcrims
Citywide
Provides information on criminal cases with future appearance dates for selected New York State Courts of criminal jurisdiction. The case identifier search option allows people to search by the case number or summons number.
Benefits & Financial Help
NYU Langone Medical Center - Military Family Center
Citywide
Provides free therapy for service members and their families who are experiencing the lasting effects of all phases of military service and other life stressors, including post-traumatic stress, traumatic brain injury, depression, anxiety, alcohol and substance use disorder, grief and loss, relationship and family...
Education & GED
NYU Prison Education Program (NYU PEP)
Citywide
Associate degree at Wallkill taught by NYU faculty, with reentry student services after release. Does not consider conviction or disciplinary record.
Education & GED
Open Campus - College Inside Newsletter
Citywide
Newsletter on college education in prisons; print version available by mail.
Benefits & Financial Help
Paralyzed Veterans of America (PVA)
Citywide
An advocacy and support organization for veterans who have experienced spinal cord injury or dysfunction.
Benefits & Financial Help
PCs for People
Citywide
Low-cost refurbished computers and internet for low-income households.
Substance Use Recovery
Phoenix House
Citywide
A substance use disorder treatment provider for adults ages 18 and over. Offers shortand long-term residential, intensive outpatient, and general outpatient treatment.
Mental Health & Counseling
Pills Anonymous
Citywide
A support group for those recovering from pill use. Visit the website for meeting information.
Healthcare
Planned Parenthood of Greater New York
Citywide
Sexual and reproductive health care, STI testing, birth control and gender-affirming care.
Healthcare
Point of Pride
Citywide
Provides financial aid and direct support to trans people in need of health and wellness care. Financial aid programs include the Annual Transgender Surgery Fund, HRT Access Fund, Electrolysis Support Fund, and the Thrive Fund, which cover a wide range of gender-affirming healthcare needs.
Healthcare
Postpartum Resource Center in New York
Citywide
Offers support to those affected by a perinatal mood or anxiety disorder like postpartum depression or depression during pregnancy. The helpline is available 7 days a week, 9–5, and calls are returned on the same day.
Legal Aid & Record Relief
Prison Book Program - The Insider's Guide to Jailhouse Law
Citywide
A free legal resource with information including the legal system and rights, practical advice about how to do legal work, and information about avenues for relief. Incarcerated people can write to the address above to request a copy.
Legal Aid & Record Relief
Prison Legal News
Citywide
Monthly magazine on incarcerated people's rights, court rulings and criminal legal news.
Legal Aid & Record Relief
Prison Policy Initiative
Citywide
Research and advocacy on mass incarceration; legal resources page and advocacy tools online.
Education & GED
Prison Scholar Fund
Citywide
Education and employment help for currently and formerly incarcerated people.
Benefits & Financial Help
Protect Our Defenders
Citywide
A national human rights organization dedicated to ending sexual violence, victim retaliation, misogyny, and racism in the military. The website provides Know Your Rights and fact sheets, along with a support page with local services.
Mental Health & Counseling
Puerto Rican Family Institute (PRFI)
Citywide
Bilingual mental health clinics and family services.
Education & GED
Rehabilitation Through the Arts (RTA)
Citywide
Theater, dance, music and writing programs in NYS prisons, with an alumni network after release.
Legal Aid & Record Relief
Repro Legal Helpline
Citywide
A free, confidential helpline where people can get legal information or advice about self-managed abortion, young people’s access to abortion or judicial bypass, and referrals to local resources. To speak with a lawyer, people can call the helpline or fill out the online secure form.
Education & GED
Rising Hope - Program in Ministry and Human Services
Citywide
Two-semester college-level program at Fishkill, Sing Sing and Woodbourne preparing students for helping professions; alumni support after release. Open to any or no faith.
Family & Reunification
Sam & Devorah Foundation for Trans Youth - Trans Mentor Project
Citywide
A national virtual mentoring community that pairs trans and nonbinary young people ages 13–24 with supportive, identity-affirming trans mentors in addition to webinars, hangouts with trans peers, trainings, and leadership opportunities. Visit the website for more information.
Mental Health & Counseling
Samaritans of New York
Citywide
24/7 confidential emotional support hotline.
Substance Use Recovery
SAMHSA National Helpline
Citywide
Free 24/7 treatment referral and information line for substance use and mental health.
Employment & Job Training
SCORE New York City
Citywide
Provides free business counseling and advice to all types of businesses in all stages of development, from idea to start-up to success, from a national network of retired and working volunteers. Offers low-cost online workshops.
Benefits & Financial Help
Senior Planet from AARP
Citywide
Helps people ages 50 and over access technology through courses, programs, and activities. Older people can also learn how to connect with friends and loved ones through video conferencing.
Education & GED
Shawn Carter Foundation - Scholarship Fund
Citywide
Scholarships for people facing economic hardship pursuing higher education.
Substance Use Recovery
SMART Recovery
Citywide
Science-based mutual support meetings for addiction, in person and online.
Legal Aid & Record Relief
Start Small Think Big
Citywide
Provides free legal, financial, and marketing services for entrepreneurs and small business owners in NYC. Also offers classes and workshops on a range of business-related topics. Programs and services are all remote.
Benefits & Financial Help
Stateside Legal
Citywide
A website for veterans, service members, and the general public looking to understand the complex systems of laws and benefits unique to those with military service.
Healthcare
Stop It Now!
Citywide
The helpline provides free, confidential, and direct support and information to individuals with questions or concerns about child sexual abuse. Available Mon 12–8; Tues, Wed, and Fri 12–6; and Thu 10–6.
Education & GED
Student Borrower Protection Center
Citywide
An advocacy organization focused on eliminating the burden of student debt. The website has resources for students, including webinars on a myriad of topics relating to student loans such as delinquency and default loans, what people need to know about student loans, paths to student debt cancellation, and more.
Healthcare
Sun River Health
Citywide
Network of community health centers offering primary, dental and behavioral care.
Housing & Shelter
Supportive Housing Organized and United Tenants (SHOUT!)
Citywide
An organizing group created by and for supportive housing tenants and applicants.
Legal Aid & Record Relief
Surveillance Technology Oversight Project (S.T.O.P.)
Citywide
Litigates and advocates against government mass surveillance; privacy toolkits and reports online.
ID & Vital Documents
SWOP Behind Bars (SWBB)
Citywide
Support line, pen pals, and reentry kits for sex workers and trafficking survivors: smartphone with 90 days service, hygiene items, ID help, and referrals to vacate records.
Employment & Job Training
The Animation Project (TAP)
Citywide
A therapeutic workforce development program that teaches animation and career readiness skill development to New Yorkers ages 18–24.
Benefits & Financial Help
The Deaf Hotline
Citywide
Provides safe, confidential, ASL accessible support for people experiencing abuse nationwide. Offers advocacy and information regarding domestic violence and sexual assault 24 hours a day, 7 days a week.
Employment & Job Training
The Emergency Workplace Organizing Committee
Citywide
A volunteer-run network of hundreds of workers, organizers, and supporters. Provides support, education, and training to any non-union worker in any industry interested in organizing their workplace.
Education & GED
The Focus Forward Project
Citywide
12-week course with book discussion, resume writing, interviewing, budgeting and reentry planning; referrals to virtual mental health care and jobs.
Benefits & Financial Help
The Gi Rights Hotline
Citywide
A private, nonprofit, nongovernmental organization providing free and confidential counseling and information on military discharges, AWOL and UA, and GI Rights, including orders to violate the Constitutional rights of US citizens, and more to service members, veterans, potential recruits, and their families.
Education & GED
The Institute of Student Loan Advisors (TISLA)
Citywide
Provides free, neutral, and clear student loan advice and dispute resolution assistance, including information on deciding on repayment plans; determining eligibility for loan forgiveness or discharge; guidance on any disputes regarding your student loans; guidance on required forms and applications; and help...
Housing & Shelter
The Ladies of Hope Ministries (LOHM)
Citywide
Supports women and girls affected by incarceration with housing, education, entrepreneurship and advocacy.
Education & GED
The Marshall Project - News Inside
Citywide
Free print news publication sent to jails and prisons three times a year, plus the Inside Story video series on facility tablets.
Education & GED
The New York Public Library (NYPL) - Family & Cultural Programming
Citywide
Offers free programs, classes, and events for children and teens. Programs include story hours for infants, toddlers, preschoolers, and school-age children, science and art workshops for children of all ages, homework help and tutoring, musical performances, and more.
Education & GED
The New York Public Library (NYPL) - Services for Immigrants
Citywide
Offers a series of free programs and services related to work and life skills development through local partnerships and volunteers for people of all ages. Offers free English for Speakers of Other Languages (ESOL) classes.
Education & GED
The New York Public Library (NYPL) - Services for People with Disabilities
Citywide
NYPL complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations upon request for physical access, communications, or other needs to ensure services, activities, and programs are available to people with disabilities. Most library sites are accessible to people using wheelchairs.
Family & Reunification
The Partnership for Inclusive Disaster Strategies - Disability & Disaster Hotline
Citywide
Provides information, referrals, guidance, technical assistance, and resources to people with disabilities, families, allies, and organizations assisting disaster impacted individuals with disabilities and others seeking assistance with immediate and urgent disasterrelated needs.
Housing & Shelter
The Salvation Army Greater New York
Citywide
Shelters, food programs, and adult rehabilitation (residential work therapy) centers.
Mental Health & Counseling
The Trevor Project
Citywide
A national organization providing crisis intervention and suicide prevention services to LGBTQI+ young people. The lifeline for immediate help is free, confidential, and available 24 hours a day, 7 days a week.
Benefits & Financial Help
The Veterans Consortium - Pro Bono Program
Citywide
A national nonprofit providing Veterans across the country with free legal services.
Healthcare
Therapy for Black Girls
Citywide
An online space dedicated to encouraging the mental wellness of Black women and girls. Maintains an online directory of therapists searchable by location.
Substance Use Recovery
Trans Lifeline
Citywide
A national, trans-led peer support hotline for transgender and questioning people, and a Friends and Family hotline that offers peer mentorship for friends, partners, family members, and professionals supporting trans loved ones and community members.
Legal Aid & Record Relief
Transgender Law Center (TLC)
Citywide
A national trans-led advocacy organization. The Legal Information Helpdesk provides basic information about laws and policies that affect transgender people in the areas of employment, healthcare, housing, civil rights, immigration, incarcerated people’s rights, and identity document changes.
Family & Reunification
Unfriend the Nypd
Citywide
A project created by the Surveillance Technology Oversight Project (S.T.O.P.), the Center for Urban Pedagogy (CUP), and the Youth Design Center (YDC). The booklet is for youth and young adults and explains how the police can surveil phones through messenger apps, social media, and geofences, and offers protection tips.
Education & GED
United Negro College Fund (UNCF)
Citywide
Scholarships, internships and fellowships for minority students.
Housing & Shelter
Urban Resource Institute (URI)
Citywide
Largest provider of domestic violence shelter in NYC, plus homeless family shelters.
Healthcare
US Air Quality Index
Citywide
A website that provides air quality information across the US, searchable by zip code.
Benefits & Financial Help
US Citizenship and Immigration Services - Green Cards
Citywide
The website provides information on Green Cards (officially known as a Permanent Resident Card) including eligibility, how to renew or replace, steps on how to apply, what happens after applying, forms and fees, and more. Call for more information and a mailing address.
Legal Aid & Record Relief
US Department of Labor - Migrant Worker Rights
Citywide
Visit the website for information on rights and resources including information on recruitment, wages and hours, workplace safety and health, organizing rights, discrimination and harassment, retaliation, trafficking, support for home countries, filing a claim, and more.
Legal Aid & Record Relief
US Department of Labor - Wage and Hour Division
Citywide
Responsible for enforcing federal labor laws. Provides information on the right to fair pay, the right to take unpaid leave, young workers’ rights and child labor laws, farm workers’ rights, H-2B workers’ rights, and restaurant workers’ rights.
Legal Aid & Record Relief
US Immigration and Customs Enforcement (ICE)
Citywide
Call or visit the website for information about people held in ICE custody. Call Mon–Fri 8–8 Eastern Time (excluding holidays).
Legal Aid & Record Relief
Usa.gov - Complaints
Citywide
Provides information on how to file a complaint involving government agencies, products and services, travel, housing, and banking. Also provides information on how to protect oneself from and respond to scams, frauds, and identity theft, and how to stop unwanted mail and telemarketing calls.
Legal Aid & Record Relief
VA NY Harbor - Veterans Justice Outreach
Citywide
VA specialists who help justice-involved veterans access treatment and VA services, including in jail and veterans courts.
Benefits & Financial Help
Veterans Crisis Line
Citywide
Connects veterans in crisis, and their families and friends, with qualified VA responders through a toll-free hotline. Online chat and texting are also available.
Mental Health & Counseling
Vibrant Emotional Health
Citywide
NYC nonprofit running crisis lines, peer support and wellness programs.
Benefits & Financial Help
Whatsok
Citywide
A website and helpline that offers confidential support and resources for information about safe sexual behaviors for teens and young adults ages 14–21. The helpline is available Mon 12pm–8pm; Tue, Wed, and Fri 12pm–6pm; and Thu 10am–6pm.
Legal Aid & Record Relief
Wildcat - The Women's Project (TWP)
Citywide
An alternative to pre-trial detention and prison for women-identifying individuals with pending criminal cases in NYC. Provides holistic, trauma-informed care through continued coordinated support, court advocacy, assistance obtaining benefits, and help with medical care and employment.
Employment & Job Training
Wildcat Service Corporation
Citywide
Transitional work and job training for people facing barriers, including people with justice involvement (part of Fedcap).
Legal Aid & Record Relief
Women's Community Justice Association (WCJA)
Citywide
Advocacy group for women and gender-expansive people affected by incarceration, including the push to close Rikers.
Employment & Job Training
Worker Organizing Resource and Knowledge (WORK) Center
Citywide
A website with information and resources on unions and collective bargaining for workers, employers, unions, government agencies, students, and anyone interested in unions and collective bargaining.
Family & Reunification
Youth Advocate Programs (YAP)
Citywide
Community-based alternatives to youth incarceration with intensive advocacy and mentoring.